Legal
Privacy Policy
Privacy Policy for Diaz Strategic Consulting
Updated: August 1, 2025
Diaz Strategic Consulting ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This statement describes how we collect, use, and share your personal data and how you can exercise your rights under applicable laws.
1. Who We Are
Diaz Strategic Consulting is a Canadian-based B2B consulting agency. Our mailing address is PO Box 80528, Scarborough RPO White Shields, ON, M1P 4Z5. (Our legal business address is available upon request.)
We specialize in:
Remote staffing solutions (Virtual Assistants and Offshore Staffing)
AutoCaller AI voice cloning & outbound SDR outreach
Systems and automations auditing & buildout
Strategic business development services
We provide our services to clients across North America and globally, utilizing modern technology, artificial intelligence, and human expertise.
2. Your Consent
By accessing our website or using our services, you agree to our Terms of Service and accept this Privacy Policy. If you are under the age of 16, a parent or legal guardian must provide consent.
You may withdraw consent at any time by contacting admin@migueldiaz.ca. Please note that withdrawing consent may limit our ability to provide services to you.
3. Personal Information We Collect
We collect information directly from you, automatically through digital technologies, and via third-party services. The categories of data we may collect include:
A. Voluntarily Submitted Information
Full name
Company information
Email and physical addresses
Phone number
Login credentials
Billing and payment details (processed via Stripe or PayPal)
Survey responses and form submissions
Feedback, support inquiries, and communication history
B. Automatically Collected Information
IP address and location data
Device type, OS, browser type
Referral sources and behavior on our website
Cookies and web beacons for analytics (e.g., Google Analytics)
C. Content Uploaded or Shared
User content submitted during service delivery (e.g., documents, call scripts, automation data)
D. Sensitive Personal Information
We do not knowingly collect or request sensitive personal information (e.g., racial or ethnic origin, religious beliefs, medical or biometric data).
4. How We Use Your Information
Your information is used in the following ways:
To provide, manage, and deliver our services
To process transactions and recurring payments
To communicate project updates, service notifications, and appointment reminders
To respond to support tickets or inquiries
To analyze behavior and improve our website and services
To comply with legal requirements
5. Communication Preferences
We may send you emails and SMS:
Emails may include:
Onboarding messages
Service and feature updates
Appointment reminders and updates
SMS are service-related only (no marketing or promotional SMS). Examples include onboarding notices, project/status updates, appointment/reminder notifications, and support messages.
You can opt out at any time by using the unsubscribe link (email) or emailing us at admin@migueldiaz.ca.
SMS Terms & Conditions (A2P Messaging). Upon messaging opt-in, you agree to receive SMS messages from Diaz Strategic Consulting strictly related to your account and use of our services. Message frequency varies. Message and data rates may apply. You can opt out by replying “STOP.” To request more information, reply “HELP.” If you need assistance or have questions about our SMS service, reply “HELP” to any SMS message you receive, or contact our customer support team at 226-241-4547 or admin@migueldiaz.ca.
6. Sharing and Disclosure of Information
We do not sell your personal data. Your data may be shared with:
Trusted service providers (Stripe, CRM tools, hosting platforms)
Legal and regulatory authorities (as required by law)
Affiliate partners supporting service delivery
All third parties are under contractual obligation to safeguard data in accordance with industry standards.
No Mobile Information Sharing for Marketing/Promotional Purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Storage and International Transfers
Your data may be stored on secure servers located in Canada or the United States. Where applicable, we ensure appropriate safeguards under PIPEDA, CCPA, and GDPR using:
Data Processing Agreements (DPAs)
Standard Contractual Clauses
Encryption protocols
8. Data Security
We implement a comprehensive Security Program that includes:
SSL/TLS encryption for transmission
Access-controlled environments
Secure data storage and routine audits
Incident response plans in case of data breaches
While we do our best, no system can guarantee 100% security. You are encouraged to practice secure password use and limit unnecessary data sharing.
9. Retention of Information
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
10. Your Rights
Depending on your jurisdiction (Canada, U.S., EU, UK), you may be entitled to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent for data use
To exercise your rights, email admin@migueldiaz.ca with your request.
11. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Authenticate sessions
Remember preferences
Track engagement and performance
You can manage your cookie preferences through your browser settings. Disabling cookies may impact user experience.
12. External Platforms & Links
Our website may link to third-party platforms (e.g., LinkedIn, YouTube, Stripe). We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.
13. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be deleted.
14. Changes to This Policy
We reserve the right to update this Privacy Policy periodically. Any material changes will be communicated on our website or via email with an updated “Effective Date.”
15. Contact Information
For questions, feedback, or privacy requests:
Diaz Strategic Consulting
PO Box 80528
Scarborough RPO White Shields, ON, M1P 4Z5
Email: admin@migueldiaz.ca
By continuing to use our services, you acknowledge that you have read and accepted this Privacy Policy.